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Occasionally, substitutions may be necessary to create your bouquet due to the availability and freshness of some flowers. Care is taken to maintain the style, look and colour scheme of the arrangement. If a substitution is made we use flowers of equal or higher value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another colour.

If you choose to specify during the check out process, “No Substitutions” and we are unable to fulfill your order, will contact you as quickly as possible.